If you have upgraded to Motioney Agency but can't find the Agency features in your Motioney software, make sure you've logged in your Explaindio Member Account in your Motioney software. Simply login your Explaindio Member Account inside your software interface and restart Motioney


Here is the support article which might help you to understand the Login process: How Can I Login My User On Motioney Software? 


Also, make sure you don't have any special characters in your password as having special character in your Membership Account password may result in having integration issue in your software.