We give a 14-day money-back guarantee (if our 14-day Money Back Guarantee logo is present on the sales page) from the date of purchase (not on renewals) without any question being asked. To file a refund request, we need two of the following details and send them to us by clicking on "New support ticket" located on the right-hand side top. If you want a refund for more than 1 product then mention details of both the products. 

1. PayPal email address

2. PayPal transaction ID.

3. PayDotCom/JVzoo/Warrior Plus/etc transaction ID

4. Product Name.