We give 0 OR 14 OR 30 day money back guarantee (if our 14/30-day Money Back Guarantee logo is present on the sales page) from the date and time of purchase (not on renewal charge) without any question being asked. To file a refund request, we need the following details and send it to us at support@explaindio.com or generate a ticket here. If you want refund for more than 1 product then mention details of both the products. 

1. PayPal/Stripe email address

2. PayPal/Stripe transaction ID.

3. PayDotCom / JVzoo / WarriorPlus transaction ID or ClickBank Order/Receipt Number.

4. Product Name

Note: Please make sure you are writing us from your Sign-up email so that we can track your record correctly and deliver a prompt service.