We offer a 30-day money-back guarantee on eligible purchases (only if the 30-day guarantee badge is displayed on the sales page).
You can request a refund within 30 days from the date and time of purchase (this does not apply to renewal charges).
How to Submit a Refund Request
You can request a refund using one of the following methods:
- Email: support@explaindio.com
- Support Desk: https://support.explaindio.com
Required Information
To process your refund quickly, please include the following details:
- Product Name
- Purchase Email Address (PayPal / Stripe)
- Transaction ID (PayPal / Stripe / PayDotCom / WarriorPlus)
- Last 4 digits of your card (if purchased via card)
Important Notes
- If you are requesting a refund for multiple products, please include details for each product
- Refund requests are only valid within the 30 days from the original purchase
- Refunds are not applicable to renewal charges