This error usually means the API key entered is incorrect or not recognized.


How to Fix

  • Double-check that you copied the full API key correctly
  • Ensure there are no extra spaces before or after the key
  • Make sure you are using the correct key for the correct service (Replicate / Atlas Cloud / Google Gemini / Chutes / ElevenLabs)
  • Try regenerating a new API key and updating it in Vidoyo


Still Need Help?

If the issue is not resolved, please contact support and include:

  • A description of the issue
  • Steps you have already tried
  • Screenshots of the error
  • A screen recording (if possible)

This helps us diagnose and resolve your issue much faster.


Pro Tip

If you're unsure which service is causing the issue:

  • Try generating a different type of content (video, image, or audio)
  • Or temporarily remove one API key at a time to identify the source