Upgrades are typically unlocked automatically within a minute or two of purchase. If your new features haven't appeared, try the following:
Refresh your browser: Wait 1–2 minutes, then reload your dashboard page to pull the latest account status.
Log out and log back in: Sometimes a fresh session is needed to update your account permissions.
Check the purchase email: Verify that the upgrade was bought using the exact same email address as your existing Explaindio account. If a different email or PayPal address was used at checkout, the upgrade was assigned to a separate account.
Still don't see it? Contact our support team with your purchase receipt or transaction ID, and we’ll link it to your primary account.