We give a 14-day money back guarantee (if our 14-day Money Back Guarantee logo is present on the sales page) from the date of purchase (not on renewals) without any question being asked. To file a refund request, we need any two of the following details and send it to us at support@explaindio.com. If you want a refund for more than 1 product then mention details of both the products. 

1. PayPal email address

2. PayPal transaction ID.

3. PayDotCom transaction ID (Which starts with AP - ...)

4. Product Name.