We give a 14-day money back guarantee (if our 14-day Money Back Guarantee logo is present on the sales page) from the date of purchase (not on renewals) without any question being asked. To file a refund request, we need any two of the following details and send it to us at support@explaindio.com.
1. PayPal email address (through which you made the purchase)
2. PayPal transaction ID.
3. PayDotCom transaction ID (Which starts with AP - ...)
4. Product Name.
NOTE: If you want a refund for more than one product then mention details of both the products.