I'm afraid Explaindio 3 Template Club and Explaindio Club work differently. Explaindio Club is cloud-based and the contents area is delivered inside your Explaindio Software Libraries when you validate your Explaindio API.
However, the existing Explaindio 3 Template Club will continue to deliver Club Templates inside the Membership area till the 49th Month. After the 49th Month, Explaindio 3 Template Club will not deliver download links anymore. Instead, the Club will be moved inside Explaindio v4 and would work like Explaindio v4 club.
So, in this case here is what we recommend:
1. If your Explaindio 3 Template Club is only a few months old, you may cancel the Explaindio 3 Template Club Subscription and Subscribe to Explaindio v4 Club.
2. But, if you are close to the 49th Month, simply wait till the 49th Month and after that, you will automatically get your Club Templates inside Explaindio.