Sub-users do not have a separate login/account in the membership portal.


So you need to login to the Sub-Users computer to download the installer file. You can do it using Remote Computer connection if the sub-users is far. Use Remote-Desktop connection/AnyDesk/TeamViewer etc.


Once the software is installed, provide a specific license key to the sub-user. The Agency upgrade provides extra 5 licenses to use on 5 extra devices, you have to allot a license from those for a specific sub-user.


And then next, you have to create the sub-users account in the Explaindio Library website, below is the article explained how to do this:

https://support.explaindio.com/support/solutions/articles/13000062171-how-can-i-add-sub-users-under-my-explaindio-4-agency-account-


Once you have created the sub-users account with a valid email address, register the software from settings using the sub-users account credentials.