FAQs

How Can I File a Refund Request?
We give a 14-day money back guarantee (if our 14-day Money Back Guarantee logo is present on the sales page) from the date of purchase (not on renewals) wit...
Mon, 6 Aug, 2018 at 7:59 AM
Where can I find the Training Videos?
A. On your member login area under your Active Resources click on Click Here to Access Vidently DOWNLOAD & TUTORIALS to open the Vidently Content page. ...
Wed, 15 Aug, 2018 at 6:23 AM
Where can I download Vidently from?
On your member login area under your Active Resources Mac users click on Vidently Mac and Windows users click on Vidently Windows. Or, click on Click Her...
Wed, 15 Aug, 2018 at 6:32 AM
How to install Vidently on Mac ?
Download Vidently on your Mac system. Locate installer package file on your download directory and double-click on the Vidently_Mac_****.pkg file. It wi...
Wed, 15 Aug, 2018 at 11:47 PM
How to install Vidently on Windows ?
Download Vidently on your Windows system. Locate the setup file Vidently_****_setup.exe  on your download directory and double click to open. You are most ...
Wed, 15 Aug, 2018 at 11:52 PM
How to Activate Vidently?
A. When Vidently is Launched for the first time you’d be asked to enter your License Code to activate Vidently.  Your License code was delivered to you ...
Thu, 16 Aug, 2018 at 12:12 AM
Quick Overview of Vidently.
On your Vidently software interface follow below images to identify the tools and get a quick overview of your Vidently Software.On top left click Create...
Thu, 16 Aug, 2018 at 12:25 AM
Where can I find the Hotkeys and how to change Hotkeys?
In your Vidently software click on Settings.  This will open your current software settings where you’d see your default Hotkeys. You can use these de...
Thu, 16 Aug, 2018 at 12:44 AM
How can I change Language of my Vidently Software ?
In your Vidently software on top right-hand side click on Language. From the list of Available Languages click on your desired language and click O...
Thu, 16 Aug, 2018 at 12:55 AM
How to Create and edit a project ?
Open up Vidently and follow below instructions to create and edit a project. Click Create Project to create a brand new project. Enter Name for your New...
Thu, 16 Aug, 2018 at 1:32 AM