Login And Technical

How Can I Change Or Reset My Password?
A. Here is how you can change your password: 1. Login to your Explaindio Membership area here or in this URL: https://account.explaindio.com  ...
Tue, 19 Mar, 2019 at 1:16 PM
Explaindio API Login Error. Check Credentials (SOLVED)
Explaindio API Login needs your Sign-up Email ID and your Explaindio Member Account Password. Please make sure you've correctly entered your sign-up ema...
Sat, 26 Mar, 2022 at 5:50 PM
When I Try Saving Projects Online I get "Error Uploading Project" [Solved]
This is related to your Upload Bandwidth. This may happen if you are trying to save a project Online but you have a Low Upload Bandwidth. Explaindio soft...
Sat, 26 Mar, 2022 at 5:54 PM
How To Upgrade From Explaindio 3 to Explaindio v4? [Migration From Explaindio v3 To Explaindio v4]
If you are an Explaindio 3 user and if you are eligible for a FREE UPGRADE from Explaindio v3 to v4 Explaindio Support will migrate you to Explaindio 202...
Tue, 13 Sep, 2022 at 5:47 PM
How To Open A Project File From Local Computer?
Here is how you can Open a project saved on your local computer: 1. Click Open Project.  2. Click Browse Disk and go to your Explaindio software ins...
Sat, 7 Jan, 2023 at 5:49 PM
How To Get Royalty Free Images Using Pixabay API?
You can get unlimited Get Royalty Free Images inside your Explaindio software by integrating your Pixabay API. Here is how you can integrating your P...
Sat, 26 Mar, 2022 at 6:39 PM
Unable to Save a Project | Endless Loop while Saving A Project
If your project is not getting saved and there is an endless loop of "Saving Project" then here are some of the reasons why your project is not ge...
Mon, 8 Apr, 2019 at 7:44 PM
Can't Open Saved Project! Loading Forever... [Troubleshooting Steps]
This can happen when a project file gets corrupted due to a corrupt asset used in that project. Unfortunately, there is very less we can do if a project fil...
Tue, 13 Sep, 2022 at 5:50 PM
How can I import custom fonts in Explaindio?
To import custom fonts from different languages, click on the Import button as shown below:     Then, browse the path to upload the font. You can only...
Wed, 6 May, 2020 at 7:53 AM
How can I scroll the TimeLine to the last scene?
There is a thin bar on top of the TimeLine. Please click on that bar, and scroll left to view your next scenes. You can scroll it to the last scene as shown...
Wed, 6 May, 2020 at 8:05 AM